Go to Knowledge Base

Knowledge Base


Why can't I join a session or stage?

Sofa Summits
Written 4 years ago

If you're unable to join a session or a stage, it could be due to one of the following reasons:

  • The moderator or organiser is not allowing you to enter the session or stage.
  • Your browser may not be giving Hopin access to your audio or video devices. You cannot join a session or stage without your AV.

There could be a bug. If you don't understand what's going on, let us know. We're always happy to help. 

Did this answer your question?
😞 😐 😃