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Error completing my profile

"There was an error, please contact support if continues."
Sofa Summits
Updated 4 years ago

If you keep receiving the following error while completing your profile:  "There was an error, please contact support if continues" — you will probably be redirected back to the confirm page every time you click the event.

To fix this, follow these steps:

  • Sign out of your Hopin account.
  • Go to the Hopin homepage at https://hopin.to.
  • Sign in and go to My Account.
  • Add your information on my "Profile" page in "My Account" and it will hit Save.
  • You will be able to enter your event now.
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