If you're having trouble joining a Session, make sure you've completed the following.
Note: if a session is moderated, you will not be able to join the session unless the moderator approves your request.
- Your audio or video devices might not show up. If so, make sure you have enabled browser permission for Hopin to access your camera and microphone.
- Refresh the webpage.
Most of the time, a refresh of the webpage will fix most problems.